Providing Open-Access Know How for Directors of Quantitative and Mathematics Support Centers
Michael Schuckers, Mary B. O'Neill, and Grace Coulombe

Envisioning a Quantitative Studies Center: A Liberal Arts Perspective
Authored by Gizem Karaali, Philip I. Choi, Sara Owsley Sood, and Eric B. Grosfils

Handbook for Directors of Quantitative & Mathematics Support Centers

This handbook is a resource for people who lead, manage or direct Mathematics and Quantitative Support Centers (QMaSCs).  In the chapters below, directors will find information about how to 1) manage a center, 2) interact with other entities on their campus, 3) train and build a staff, 4) assess their center, and 5) start a new center.  Each chapter has been written by an experienced center director recognizing the diversity of QMaSCs.  Additionally, there are ten case studies authored by directors representing a range of centers, from community colleges to liberal arts colleges to large research institutions.

Front Matter, Grace Coulombe, Mary B. O'Neill, and Michael Schuckers  PDF

01. Introduction, Mary B. O'Neill    PDF

Center Leadership and Management

02. Effective Management, Rosalie Tepper  PDF

03. Responding to Institutional Needs, Ja'Wanda S. Grant  PDF

04. Addressing Diversity, Ibrahim Rosic   PDF

05. Strategic Planning and Budgeting, Gail Hilyard   PDF

06. Incorporating Technology, Maria Belk   PDF

07. Math Anxiety and the Impact on QMaSC Services, Gail Hilyard  PDF

Community Interactions

08. Coordinating with Institutional Administration, Frederick L. Van Swearingen   PDF

09. Outreach and Promotion, Laurie Wern Overmann   PDF

10. Building Effective Quantitative and Math Faculty Development, Matthew Salomone and Kathryn Bjorge   PDF

11. Course Collaboration Models, Eric Gaze   PDF

12. Virtual Presence, McKayla Nuffer   PDF

Staffing, Hiring, and Training

13. Staffing and Hiring, Christine Tinsley   PDF

14. Training Materials and Methods, Johnathan Nelson   PDF

15. Practice and Mentoring, Cymra Haskell   PDF

Center Assessment

16. Internal Evaluation and Reporting, Tiana Bosley   PDF

17. Reporting Assessment Findings to External Audiences, Rachel M. Dunwell, Grace Coulombe, and Michael E. Schuckers   PDF

18. Center Staff Feedback, Dennis Lewandowski   PDF

Starting a Center

19. Defining Staff Roles, Darry Andrews and Carolyn Johns   PDF

20. Hiring a Director, George Recck   PDF

21. Designing a QMaSC Space, Eileen M. Phillips   PDF

Case Studies

22. Case Study: Symbolic and Quantitative Resource Center at Lewis & Clark College, Margot Black PDF

23. Case Study: Math and Computer Science Academic Support Services at Bethel University, Patrice Conrath   PDF

24. Case Study: The Mathematics & Statistics Workshop at Bates College, Grace Coulombe   PDF

25. Case Study: Math Learning Center at Oregon State University, Thomas Dick   PDF

26. Case Study: The William B. Law Learning Commons at Tallahassee Community College, Vera L. Mayes   PDF

27. Case Study: The Spinelli Center for Quantitative Learning at Smith College, Catherine McCune  PDF

28. Case Study: Quantitative and Symbolic Reasoning Center at Hamilton College, Mary B. O'Neill  PDF

29. Case Study: The Math Study Center at the University of Washington, Patrick T. Perkins   PDF

30. Case Study: Quantitative Learning Center at UConn, Tom Roby   PDF

31. Case Study: Peterson Quantitative Resource Center at St. Lawrence University, Michael Schuckers PDF

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