QR/QL CENTERS
Providing Open-Access Know How for Directors of Quantitative and Mathematics Support Centers
Michael Schuckers, Mary B. O'Neill, and Grace Coulombe
Envisioning a Quantitative Studies Center: A Liberal Arts Perspective
Authored by Gizem Karaali, Philip I. Choi, Sara Owsley Sood, and Eric B. Grosfils

Handbook for Directors of Quantitative & Mathematics Support Centers
This handbook is a resource for people who lead, manage or direct Mathematics and Quantitative Support Centers (QMaSCs). In the chapters below, directors will find information about how to 1) manage a center, 2) interact with other entities on their campus, 3) train and build a staff, 4) assess their center, and 5) start a new center. Each chapter has been written by an experienced center director recognizing the diversity of QMaSCs. Additionally, there are ten case studies authored by directors representing a range of centers, from community colleges to liberal arts colleges to large research institutions.
Front Matter, Grace Coulombe, Mary B. O'Neill, and Michael Schuckers PDF
01. Introduction, Mary B. O'Neill
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Center Leadership and Management
02. Effective Management, Rosalie Tepper PDF
03. Responding to Institutional Needs, Ja'Wanda S. Grant PDF
04. Addressing Diversity, Ibrahim Rosic PDF
05. Strategic Planning and Budgeting, Gail Hilyard PDF
06. Incorporating Technology, Maria Belk PDF
07. Math Anxiety and the Impact on QMaSC Services, Gail Hilyard PDF
Community Interactions
08. Coordinating with Institutional Administration, Frederick L. Van Swearingen PDF
09. Outreach and Promotion, Laurie Wern Overmann PDF
10. Building Effective Quantitative and Math Faculty Development, Matthew Salomone and Kathryn Bjorge PDF
11. Course Collaboration Models, Eric Gaze PDF
12. Virtual Presence, McKayla Nuffer PDF
Staffing, Hiring, and Training
13. Staffing and Hiring, Christine Tinsley PDF
14. Training Materials and Methods, Johnathan Nelson PDF
15. Practice and Mentoring, Cymra Haskell PDF
Center Assessment
16. Internal Evaluation and Reporting, Tiana Bosley PDF
17. Reporting Assessment Findings to External Audiences, Rachel M. Dunwell, Grace Coulombe, and Michael E. Schuckers PDF
18. Center Staff Feedback, Dennis Lewandowski PDF
Starting a Center
19. Defining Staff Roles, Darry Andrews and Carolyn Johns PDF
20. Hiring a Director, George Recck PDF
21. Designing a QMaSC Space, Eileen M. Phillips PDF
Case Studies
22. Case Study: Symbolic and Quantitative Resource Center at Lewis & Clark College, Margot Black PDF
23. Case Study: Math and Computer Science Academic Support Services at Bethel University, Patrice Conrath PDF
24. Case Study: The Mathematics & Statistics Workshop at Bates College, Grace Coulombe PDF
25. Case Study: Math Learning Center at Oregon State University, Thomas Dick PDF
26. Case Study: The William B. Law Learning Commons at Tallahassee Community College, Vera L. Mayes PDF
27. Case Study: The Spinelli Center for Quantitative Learning at Smith College, Catherine McCune PDF
28. Case Study: Quantitative and Symbolic Reasoning Center at Hamilton College, Mary B. O'Neill PDF
29. Case Study: The Math Study Center at the University of Washington, Patrick T. Perkins PDF
30. Case Study: Quantitative Learning Center at UConn, Tom Roby PDF
31. Case Study: Peterson Quantitative Resource Center at St. Lawrence University, Michael Schuckers PDF